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How to Backup my files and other FAQ ?
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1. What is Offsite Backup?
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2.
Why Should Your Company Utilize Such A Service?
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3.
Why Should Your Company Trust Us With Your Sensitive Data?
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4.
How Often Does the Data Backup?
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5.
Do I have to Backup All Files Every Run?
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6.
I have a tape drive, Why do I need Online Backup?
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7.
What happens if you need something back from a week ago?
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8.
What Happens If You Have a Big File That You Work on Daily, Do You Need to Backup
The Whole File Everyday?
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9.
What makes OnlineBackupVault a better solution that the competition?
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10.
Whats the deal with the Free Backup Solutions advertised online?
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11. Does
Your Office Have Microsoft Exchange/Sql Service? Oracle/My SQL Server? How about
a non Microsoft OS?
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12. What
kind of data can Online Backup Vault backup and restore?
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13. How
do I Install and select files using the Windows 2000/xp version?
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14. How
do I Install and select files using the Windows 2000/xp version 64 bit? |
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15.
How do I Install and select files using the Window 95/98/NT Version?
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16. How
do I Install and select files using OBV ACB(Residential) package? |
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17. How
Do I know which backup plan I need? |
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18. Statistics
and Causes of Data Loss
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19. What
causes data loss?
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20. Why
Choose us?
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21. What
features can our service provide to your company?
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22. My
computer broke how do I get back my data?
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23. What
happens if you need something back from a week ago?
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What is Offsite Backup?
Offsite Backup is a method of backup in where the data from ones office is backed
up over the Internet to a remote location |
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Why Should Your Company Utilize Such
A Service?
In today’s age of our whole business, professional, and private lives being saved
on computers how can we afford NOT to have multiple backups of our data. With a
fully automated backup solution service such as ours, all ones selected data is
backed up to a remote location. In the event of a fire/terror related event/hard
disk or computer failure your data can be retrieved from another PC and simply downloaded
off of our servers via a web page or via our easy to use software or a DVD with
the encrypted data can be sent over night to you. |
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Why Should Your Company Trust Us With
Your Sensitive Data?
Even though the data is sitting on our servers, we DO not have access to the data
when you utilize an encryption key!! OnlineBackupVault.com can NOT see yours files
even if we wanted to!!! You set the password, and it’s yours ONLY. In addition the
data is highly compressed, the data residing on our servers is not expandable or
readable without the encryption key which you set. Encryption is a technology that
protects your data from anyone being able to see the data without the decryption
key. By default the system uses your account password as your encryption key, if
you change this key we can NOT assist you in retrieving it. Certain privacy laws
require that you change this password when utilizing a system such as ours. In addition,
if you change your encryption key once a backup set is created, you must delete
the previous backup job and rerun the full backup. Please Note, there is no way
for us to retrieve an encryption key and you should mark down in a secure location
all such keys that you create. For more information please see our “whitepapers
& manuals” section or click on Whitepapers & Manuals as well as our LEGAL & TOS for more information. |
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How Often Does the Data Backup?
As often as you want! |
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Do I have to Backup All Files Every
Run?
NO! The system backs up the first time all the selected data, after that it only
backup the changes! |
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I have a tape drive, Why do I need Online Backup? |
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They are too numerous to list but here is a sample:
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- Remote Access – Access your Data offsite. In the event of
a fire or server/computer theft you can be backup in business in a short time!
- Support – We are IT People, we developed the software to
make it easy to use and are here to assist you!
- Non-removable Device – Tapes can be stolen easily, putting
your business at risk!
- Manage Your Data From Multiple Locations – Manage and review
your backups for multiple locations in one simple web site. Easy to use with Graphic
User Interface, All point and click, No fancy options, no hard to use custom programming.
- Accessibility – Online Restores are simple and you can give
the username/password to whomever you want to be responsible to restore data in
the event of a mistaken file deletion or catastrophe. No need to dig up tapes!
- Restore Direct to Source – Restore your data without searching
through tapes, looking for the right archives!
- Scalability – New employees? New Servers? More videos/pictures??Simply
upgrade your account to backup more data. No need to buy bigger tape drives!!
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Our service works like regular data backup software, with one important difference.
Instead of sending backups to a tape drive or other media attached to the computer,
it sends the data securely over the Internet to our backup servers safely offsite.
Our system is completely automatic. In fact, you may even forget it's working. Most
businesses put their lives on the line every day and don't realize it. With businesses
depending more and more on the data in their computers, proper backups are becoming
increasingly critical. Tired of tape backups? You're not alone. Tape backup has
been around for more than 25 years and still has a 50% failure rate. More than 50%
of employees back up their data to a misconfigured tape backup system (Iron Mountain).
More than 34% do not test their backups and those that tested (77%) found their
tape backup failed to recover (Storage Magazine). Nearly 50% of tape-based backups
(or backup systems) fail to restore correctly (Gartner Group). Tapes wear out, just
like a VHS, but you can't tell by visual examination whether it's still good or
not. Tape drives are expensive and difficult to replace; new tapes cost $30 to $180
per unit and should be rotated out of service bi-monthly. To be effective, tape
backup needs to be run daily, but it's easy to miss a day (or a week). People forget
to rotate the tapes.
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What happens if you need something back
from a week ago?
The server has a feature called retention. You can set this feature for as long
as you would like, the space used for the extra backups comes from your selected
backup quota plan |
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What Happens If You Have a Big File
That You Work on Daily, Do You Need to Backup The Whole File Everyday?
NO! The system can detect most file types, with our In Delta Technology that will
allow you to backup the part of the file that changed without the need to re-backup
all files that were modified!!! |
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What makes OnlineBackupVault a better
solution that the competition?
There are many factors that make OBV your best solution!
- Our software and web pages were designed from top
to bottom to be user friendly
- Our Servers sit in secure locations across the world
from each other, guaranteeing you protection in the event of a natural or terrorist
attack.
- Native English speaking support, with 24/7 technicians
on call via chat, "extended hand" and phone.
- Fully Secure Encrypted technology with full
software and web access to your data.
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Whats the deal with the Free Backup
Solutions advertised online?
There seems to be 3 breeds of online backup providers.
Free Services, Free Starter services (limited gigabit backup) and
paid backup services. Below we will go through each. Remember - If something is
to good to be true, it usually is!!
- Free Services - Many of the free services appear
to be free, However as everyone knows, everyone is in business to make money! (nothing
like honesty!) The way many of the free services make their money is 1. they let
you backup for free..So your wondering where the catch is....The catch is They charge
you for the bandwidth used!, they tell you they are letting you backup unlimited
space, however you are paying for the Internet transfer data spaced used. Another
method some of the "free" providers are using is allowing you to backup - no cost-
when you need a file back they charge you an extranomical amount to restore data,
and some even charge you the astronomical amount plus bandwidth usage!! In addition
the "free" services don't backup your servers applications such as sql/exchange
for "free". Remember - Nobody works for free.....
- Free Starter Services - Some companies are giving
you a free 1 or 2 gig account others are charging you $2 or more per gigabit used.
So you are wondering that sounds like a good plan!...Its not!! The overage fees
are tremendous, and you are bound on a contract and once you get over the 2 gig
limit and you want a full backup plan the "professional" plans are many times more
expensive that OnlineBackupVault.com. In addition most of the competition using
this model charges you for every additional feature, such as backing up servers,
or the amount of server and the type of data you are backing up! We charge you a
flat fee regardless of how many servers/workstations you are backing up! Remeber
- Nobody works for free....
- Paid Backup Services - We feel we are the best!!!
We took our product to the street and asked everyday users the features they need/want.
We offer a full residential package and a full busyness package each meeting all
the needs of the respective markets! We don't charge you extra when you need to
restore, we dont charge you extra if you backup 5 computers, 10 computers or 1 computer,
we dont charge you bandwidth usages, 1 flat fee no catches no games. We play an
honest straight game!
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Does Your Office Have Microsoft Exchange/Sql
Service? Oracle/My SQL Server? How about a non Microsoft OS?
We have agents and software for that too! Novell, Solaris. We planned ahead and
have all ready for you!!
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What kind of data can Online Backup
Vault backup and restore?
Online Backup Vault can backup virtually all file types. Many files can even be
“open” during the backup process!! Below is just a small list of sample software
that you can backup with our award winning software! Microsoft Dynamics,Sage, Peachtree,
Intuit Quickbooks, Intuit Quicken, Microsoft Word, Microsoft Excel and all Office
Products, Lotus Notes, Microsoft Outlook and Microsoft Outlook Express, Sage Act
and Mas products, SQL, My SQL, Invu, Microsoft Money, PaperPort, OmniScan, Adobe
Software, DentiMax, AccuMax software, AccuMed, MediSoft Software, Office Practicum,
Medical Backup, Easy Dental, SageDental, EZDent, Diamond Track, Diamonds 2000, 2020,
EMC, EFile. Picasa, Photoshop, Illustrator, Captools, MusicMatch, ITunes. Operating
System Inlcluded but not limited to, Microsoft Windows NT, 2000, 2003, 2003 64 Bit,
Microsoft Windows 90, 2000, XP, Vista. Microsoft Exchange and SQL Server. There
are thousands of other software products that work seamlessly with our system, if
you have a question please feel free to contact us!!Please review TOS
& Legal regarding copyright info. |
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How do I Install and select files using the Windows 2000/xp version? |
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System Requirement |
- Operating System : Windows 95 / 98 / ME / NT / 2000 / XP
/ 2003 / Vista
- Memory : 128 Mbytes
- Disk Space : 100 Mbytes
- Network Protocol : TCP/IP (Http/Https)
- Additional Requirement:
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- Windows 95 - Please download and install Windows Socket 2 Update for Windows 95
(w95ws2setup.exe)
- Windows NT / 2000 / XP / 2003 - Please make sure you have logged onto Windows using
an account with administrative privileges
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How to install
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1. Download the setup file from download
section and run it.
2. Follow the instructions on the installation wizard to complete installation
3. When finished, a new icon (OBV) will be installed to the system tray (near the
clock) automatically and OBV Biz Backup Manager will be launched
automatically.
4. (optional) Enter the backup server host name in the [Address] field and press
the [Next] button.
5. If you don't have a backup account, select [Trial Registration] and press the
[Next] button |
i.Enter the [Login Name] and [Password] of your choice
ii.Enter your [Email address] in the text field provided
iii.Press the [Submit] button
iv.You should now be logged onto the backup server already (if the [Login Name]
of your choice is already taken by another user, try a different login name)
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6. If you have a backup account already, select [User Logon] and logon to the server
with your existing username and password.
7. If this is the first time you logon to the server, you will be guided to setup
a backup set
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i.Enter a backup set name of your choice in the [Name] field
ii.Select the files that you want to backup
iii.Set up the backup schedule by pressing the [Properties] button (please note
that you can add multiple backup schedules to a backup set)
iv.Set up the encryption settings for your backup set (if you don't know much about
encryption, just accept the default values here)
v.Press the [Finish] button
Scheduled backup will run automatically if you leave your computer on.
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8. To run a backup immediately, select your backup set from the left panel and press
the [Start Backup] button above. Select [Off-site Backup Server] and press the [OK]
button.
9. Setup completed.
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How do I Install and select files using the Windows 2000/xp version 64 bit? |
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System Requirement |
- Operating System : Windows 95 / 98 / ME / NT / 2000 / XP
/ 2003 / Vista
- Memory : 128 Mbytes
- Disk Space : 100 Mbytes
- Network Protocol : TCP/IP (Http/Https)
- Additional Requirement:
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- Windows 95 - Please download and install Windows Socket 2 Update for Windows 95
(w95ws2setup.exe)
- Windows NT / 2000 / XP / 2003 - Please make sure you have logged onto Windows using
an account with administrative privileges
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How to install
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1.Download the setup file from download
section and run it.
2.Follow the instructions on the installation wizard to complete installation
3.When finished, a new icon (OBV) will be installed to the system tray (near the
clock) automatically and OBV Biz Backup Manager will be launched automatically.
4.(optional) Enter the backup server host name in the [Address] field and press
the [Next] button.
5.If you don't have a backup account, select [Trial Registration] and press the
[Next] button |
i.Enter the [Login Name] and [Password] of your choice
ii.Enter your [Email address] in the text field provided
iii.Press the [Submit] button
iv.You should now be logged onto the backup server already (if the [Login Name]
of your choice is already taken by another user, try a different login name)
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6.If you have a backup account already, select [User Logon] and logon to the server
with your existing username and password.
7.If this is the first time you logon to the server, you will be guided to setup
a backup set
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i.Enter a backup set name of your choice in the [Name] field
ii.Select the files that you want to backup
iii.Set up the backup schedule by pressing the [Properties] button (please note
that you can add multiple backup schedules to a backup set)
iv.Set up the encryption settings for your backup set (if you don't know much about
encryption, just accept the default values here)
v.Press the [Finish] button
Scheduled backup will run automatically if you leave your computer on.
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8.To run a backup immediately, select your backup set from the left panel and press
the [Start Backup] button above. Select [Off-site Backup Server] and press the [OK]
button.
9.Setup completed.
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How do I Install and select files using the Window 95/98/NT Version?
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System Requirement |
- Operating System : Windows 95 / 98 / ME / NT / 2000 / XP
/ 2003 / Vista
- Memory : 128 Mbytes
- Disk Space : 100 Mbytes
- Network Protocol : TCP/IP (Http/Https)
- Additional Requirement:
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- Windows 95 - Please download and install Windows Socket 2 Update for Windows 95
(w95ws2setup.exe)
- Windows NT / 2000 / XP / 2003 - Please make sure you have logged onto Windows using
an account with administrative privileges
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How to install
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1. Download the setup file from download
section and run it.
2. Follow the instructions on the installation wizard to complete installation
3. When finished, a new icon (OBV) will be installed to the system tray (near the
clock) automatically and OBV Biz Backup Manager will be launched automatically.
4. (optional) Enter the backup server host name in the [Address] field and press
the [Next] button.
5. If you don't have a backup account, select [Trial Registration] and press the
[Next] button |
i.Enter the [Login Name] and [Password] of your choice
ii.Enter your [Email address] in the text field provided
iii.Press the [Submit] button
iv.You should now be logged onto the backup server already (if the [Login Name]
of your choice is already taken by another user, try a different login name)
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6. If you have a backup account already, select [User Logon] and logon to the server
with your existing username and password.
7. If this is the first time you logon to the server, you will be guided to setup
a backup set
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i.Enter a backup set name of your choice in the [Name] field
ii.Select the files that you want to backup
iii.Set up the backup schedule by pressing the [Properties] button (please note
that you can add multiple backup schedules to a backup set)
iv.Set up the encryption settings for your backup set (if you don't know much about
encryption, just accept the default values here)
v.Press the [Finish] button
Scheduled backup will run automatically if you leave your computer on.
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8. To run a backup immediately, select your backup set from the left panel and press
the [Start Backup] button above. Select [Off-site Backup Server] and press the [OK]
button.
9. Setup completed.
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How do I Install and select files using OBV ACB(Residential) package? |
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System Requirement |
- Operating System : Windows 95 / 98 / ME / NT / 2000 / XP
/ 2003 / Vista
- Memory : 128 Mbytes
- Disk Space : 100 Mbytes
- Network Protocol : TCP/IP (Http/Https)
- Additional Requirement:
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- Windows 95 - Please download and install Windows Socket 2 Update for Windows 95
(w95ws2setup.exe)
- Windows NT / 2000 / XP / 2003 - Please make sure you have logged onto Windows using
an account with administrative privileges
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How to install |
1. Download the setup file from download
section and run it.
2. Follow the instructions on the installation wizard to complete installation
3. After successful installation, ACB will be launched automatically.
4. Enter [Backup Service Provider's URL] in the [Address] field under the [Backup
Server] section.
5. If you are using a proxy server to access the internet, please fill in the [Proxy
settings] section.
6. Select the [Trial Registration] option to register for a new trial backup account.
7. Press the [OK] button.
8. Enter a login name and password of your choice (for the new trial backup account
to be created on OBS)
9. Enter your email address.
10. Press the [Submit] button.
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How Do I know which backup plan I need?
To determine the total amount of space you u have used on your computer, double
click on “My Computer”, then highlight the “C” drive, right click and go to “Properties”.
The amount of data on that drive will be shown in the dialog box.
To see how much data you have, please go to “My Computer” icon and highlight any
directory or file you want to include in your online backup. Once highlighted, right
click and go to “Properties”. The amount of data in that directory or file will
be shown in the dialog box. You must add together the data in all the files and
directories you want to back up, to determine what data plan to choose. It is easy
to mistake, so add carefully!
To see how big a plan you need to purchase if you backup mapped network drives,
double click on “My Computer”, then highlight the “C” drive, right click and go
to “Properties”. The amount of data on that drive will be shown in the dialog box.
Then highlight the mapped network drive you want to include in your backup, right
click and go to “Properties”. The amount of data on that drive will be shown in
the dialog box. Add the “C” drive data to the mapped network drive data, and the
sum will be the amount of data you have to back up.
The above methods are tips, and are not 100% accurate because you might have saved
your data in other locations than those specified. Whatever your total numbers are,
we then recommend you buy a 50% larger plan as we hold multiple versions of your
files to help protect you and allow you to restore previous versions of a file.
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